Robotrash uses autonomous robotic rovers to help collect and transport bagged household waste, recycling, and other permitted materials within supported communities. Our rovers are designed to navigate their environment, detect obstacles, stop when necessary, and operate around people.
Do not approach, touch, grab, push, pull, block, or otherwise interfere with a Robotrash rover while it is moving.
Wait until the rover has:
Do not intentionally walk, run, bicycle, skateboard, or drive directly in front of a moving rover.
The rover may stop, slow down, change direction, or reroute when it detects people, animals, vehicles, objects, or other obstacles.
Robotrash rovers are not passenger vehicles.
Never:
Doing so may result in serious injury or damage.
Children should not interact with a Robotrash rover without responsible adult supervision.
Do not allow children to:
Please treat the rover as you would any other moving vehicle or piece of machinery.
Keep pets, leashes, toys, and other items away from the rover's wheels and moving components.
If your pet appears frightened, aggressive, or unusually interested in the rover, maintain additional distance and allow the rover to pass.
Do not attach a leash or any other object to a rover.
You may need to meet your rover when it arrives and place your waste into its designated cargo area.
Before loading:
Do not attempt to load or unload a rover while it is moving.
Waste submitted for collection must be properly contained.
Unless Robotrash specifically indicates otherwise:
Do not balance bags on top of the rover or hang bags from its exterior.
Do not place hazardous or dangerous materials into a Robotrash rover unless Robotrash expressly provides a service designed to accept them.
Prohibited materials include, without limitation:
Electronic waste, batteries, chemicals, construction materials, and other specialty waste should only be submitted when the Robotrash app specifically indicates that the applicable service accepts them.
Robotrash rovers may use cameras, depth sensors, LiDAR, radar, ultrasonic sensors, GPS, or other sensing technologies to safely navigate.
Never intentionally:
Interfering with a rover's safety systems can create a dangerous condition.
If a rover stops somewhere unexpected, do not attempt to lift, drag, carry, push, tow, or manually reposition it.
The rover may have stopped because it detected an obstacle, unsafe condition, mechanical issue, or navigation problem.
Instead, use the Robotrash app to request assistance or contact Robotrash Support.
Whenever practical, keep designated pickup areas and rover travel paths free of hazards such as:
Never intentionally barricade or trap a rover.
Robotrash rovers may operate near driveways, parking lots, private roads, and other areas where vehicles are present.
Drivers should exercise normal caution around a rover.
Do not:
If a rover is crossing or occupying your intended path, allow it sufficient time and space to complete its movement safely.
Pedestrians always should have sufficient room to safely navigate around Robotrash equipment.
Do not move a rover onto:
If you encounter a Robotrash rover obstructing an accessible route or creating a hazard, please report it through the Robotrash app or contact Robotrash Support.
Robotrash may limit, delay, reroute, or suspend rover operations because of unsafe conditions, including:
Never intentionally direct a rover into water, mud, unsafe terrain, or another hazardous location.
A rover may occasionally stop as part of its normal safety behavior.
If this happens:
A stopped rover should not be assumed to be powered off.
Do not interact with a rover if you notice:
Move away from the rover and report the issue immediately.
Do not attempt to repair a Robotrash rover yourself.
If a rover is smoking, burning, sparking, or appears to present an immediate danger: do not touch or approach it. Move people and animals away from the area.
For any fire, injury, or immediate threat to life or property, contact 911 or your local emergency services first.
After the immediate danger has been addressed, notify Robotrash as soon as reasonably possible.
Some Robotrash rovers may include physical or remote emergency-stop functionality.
Emergency-stop controls should only be used when reasonably necessary to prevent:
Do not activate emergency controls as a joke or for convenience.
After an emergency stop has been activated, do not attempt to restart or move the rover unless instructed by Robotrash personnel.
You may not intentionally:
Unauthorized interference can create serious safety risks.
A rover may communicate through lights, sounds, displays, notifications, or other signals.
These signals may indicate that the rover is:
Do not intentionally ignore a safety warning from the rover.
Robotrash personnel or authorized remote operators may contact you or provide instructions concerning a rover.
If a Robotrash representative provides a safety-related instruction, please follow that instruction and maintain a safe distance from the rover until the issue is resolved.
Please promptly report any situation involving:
When safe to do so, provide relevant information such as the rover number, approximate location, time, photographs, or description of what occurred.
Reports can be submitted through the Robotrash app or by contacting Robotrash Support.
Safety comes before completing a pickup.
Robotrash may cancel, postpone, stop, or reroute a pickup when our systems or personnel determine that continuing could be unsafe, including because of:
When requesting a Robotrash pickup, you are responsible for:
These Guidelines do not eliminate everyone's ordinary responsibility to act reasonably and safely around moving equipment.
Robotrash may update these Robot Safety Guidelines as our technology, services, operating areas, or safety practices evolve.
When changes are material, we may provide notice through the Robotrash app, our website, email, or another appropriate method.
The effective date at the top of this page identifies the most recent version.
If you have questions about safely interacting with a Robotrash rover, please contact us:
For emergencies involving an immediate threat to people or property, contact 911 or your local emergency services first.